Through YOOV PLUS, gain an in-depth understanding of customer needs while leveraging AI and automation to enhance work efficiency and achieve close connections with customers.
AI 24/7 Customer Support
YOOV AI tools provide real-time and personalized responses, meeting customer expectations and enhancing satisfaction. This not only saves significant manpower costs but also allows the customer service team to focus more on improving the overall customer experience.
Automated System · Flexible Time Utilization
An automated system can respond quickly and accurately to common questions, reducing customer wait times effectively. With reduced human resource involvement, the team can have more time to focus on solving complex issues and providing higher-value services.
Rapidly Predicting Customer Needs
By utilizing the system's data and analysis capabilities, set clear service objectives, design more effective customer service processes, and ensure that customers have a positive experience throughout the entire service journey.
Create Personalized Services
The system centrally stores customer data such as purchase history, preferences, chat records, etc., preventing data silos. With the assistance of AI analysis, it provides personalized recommendations and solutions, enhancing the overall customer experience.
Improve the Real-time Responsiveness of Customer Service
The system integrates various communication channels, enhancing internal team communication and enabling quicker resolution of customer issues, thereby improving the real-time nature of the service.
Enhance Customer Loyalty
By collecting extensive customer data through the system, businesses can gain a comprehensive understanding of customer needs and market trends. This, in turn, allows for the delivery of more valuable service experiences, earning customer favor and trust. Ultimately, this approach contributes to enhanced customer satisfaction and loyalty.
Why Us?
Save Money, Save Time
• Save up to 75% in human resource costs • Save up to 94% in work hours
Comprehensive Features
Choose different modules according to business needs: • Sales, Procurement, Inventory • Logistics and Transportation System • Event Planning
Efficient and Secure
• Equipped with advanced firewalls to prevent hacking and data leaks • Utilizes bank-grade AES and SSL encryption technologies to comprehensively protect data
Local Support
• Comprehensive support services in Cantonese and English • Full support for both local and international customers
Digital Transformation
• Eliminate redundant processes, significantly reduce work hours, and enhance efficiency • Streamline operational workflows, facilitating business upgrades in digital transformation
Paperless Office
Businesses can achieve a paperless office model, thereby enhancing ESG ratings: • Environmental • Social • Governance
Frequently Asked Questions
Is YOOV PLUS suitable for my business?
Yes, YOOV PLUS is designed to be flexible and suitable for various types of businesses, including e-commerce, finance, and service industries across different sectors. Whether you are a startup or a large enterprise, YOOV PLUS can provide personalized solutions to meet your business needs.
Do I need programming knowledge to use YOOV PLUS?
No, you don't. YOOV PLUS is designed to be user-friendly and does not require programming knowledge. Your team members can easily get started. We provide comprehensive user guides and training to ensure that you can fully utilize the features of YOOV PLUS.
Can I customize YOOV PLUS?
Yes, we offer customization options to tailor YOOV PLUS according to your business needs. Our professional team will carefully listen to your requirements and customize YOOV PLUS based on your business processes and goals.
Is my data secure?
Yes, we prioritize the security of your data and privacy. YOOV PLUS is equipped with advanced security measures to ensure your data is not threatened. Additionally, we adhere to strict privacy protection policies to ensure that your data is used only for your business needs and not for any other purposes.
Is there support during the trial period?
YOOV offers two support plans, with the standard plan being completely free. If users encounter difficulties during the trial period, they can contact our technical support team via WhatsApp or email.